Shipping policy
At Zevorah, we aim to deliver your orders in a timely and secure manner across Pakistan. Please read our shipping policy carefully.
1. Shipping Locations
-
We currently ship all over Pakistan.
-
International shipping is not available unless mentioned on the website.
2. Order Processing Time
-
Orders are processed within 1–2 working days after confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
-
Estimated delivery time is 3–5 working days, depending on your location.
-
Remote areas may take longer due to courier service limitations.
4. Shipping Charges
-
Shipping charges (if any) are clearly mentioned at checkout.
-
Any applicable shipping fee will be added to your total order amount.
5. Cash on Delivery (COD)
-
Cash on Delivery (COD) is available in most cities across Pakistan.
-
Please ensure the correct shipping address and contact number for smooth delivery.
6. Order Tracking
-
Once your order is shipped, tracking details may be shared via SMS, WhatsApp, or email (if available).
7. Delivery Delays
Zevorah is not responsible for delays caused by:
-
Courier service issues
-
Weather conditions
-
Public holidays
-
Incomplete or incorrect address details provided by the customer
8. Failed or Refused Deliveries
-
If an order is refused or undelivered due to incorrect information, the customer may be responsible for reshipping charges.
-
Repeated refusal of COD orders may result in order cancellation or account restriction.
9. Damaged Packages
-
If you receive a damaged package, please contact us within 24 hours of delivery with clear pictures or video evidence.
10. Policy Changes
Zevorah reserves the right to update or change this Shipping Policy at any time without prior notice.
11. Contact Information
For shipping-related queries, contact us at:
📧 Email: zevorah.pk@gmail.com